Privacy Policy

Last updated: October 2026

1. Overview

This policy explains what information RAGSCHOLAR AI SYSTEMS LIMITED (accessible at https://ragscholar.app, referred to as "RAGScholar," "we," or "us") collects when you use the site, how it's used, and who it's shared with. Our platform currently includes six products: RAGScholar (full research article generation), RAGProjects (chapter-by-chapter undergraduate project drafting), RAGDissertation (chapter-by-chapter dissertation drafting for PGD and Master's students), RAGCompressor (condensing full projects into journal articles), RAGReviewer (pre-submission review of a manuscript, and responses to journal reviewers), and RAGLectureKits (lecture notes, slides, tests, examinations and marking schemes for lecturers). We have no user accounts or logins — this policy covers what happens with the details you type into the forms, any files you optionally upload, and the information collected when you make a purchase.

2. Information we collect

What you provide	Why we collect it
Topic, field, methodology, citation style, author name(s), affiliation, and any additional instructions you type in	Sent to our AI provider to generate your draft paper/document, and stored so your purchased output remains accessible to you
Student name, registration number, university, faculty and department, and details of your study such as population and sample size (for RAGProjects and RAGDissertation)	Used to format the project or dissertation chapters according to specific university standards and generate the preliminary pages
An uploaded data file (.csv/.xlsx) or raw output text (for RAGScholar, RAGProjects and RAGDissertation)	Read in your browser and its content is sent along with your request so the AI can reflect your real data in the Methodology and Results sections
An uploaded full project document (.docx, .pdf, .txt) (for RAGCompressor)	Sent to our AI provider to be summarized and compressed into a 20-page journal article format
An uploaded manuscript (.docx), the reviewers' comments you paste or upload, and the manuscript title, journal, discipline, author names, manuscript number and editor's name (for RAGReviewer)	Saved when you upload, and sent to our AI provider after payment to write your review report, or your response letter and corrected manuscript. Also used to check whether the references in your manuscript exist
Course title and code, level, department, institution, lecturer's name, your weekly outline and topics, the weeks you choose for slides, and the topics you choose for tests and examinations (for RAGLectureKits)	Saved when you continue, and sent to our AI provider after payment to write your lecture notes, reading list, slides, tests, examinations and marking schemes; stored so you can re-open and download them
Email address, provided when you proceed to payment	To process payment via our payment processors and to send you the link to view and download your purchased document
Payment and transaction status	To confirm your purchase and unlock your document; card and bank details themselves are handled entirely by our payment processors and never pass through or get stored on our servers
IP address, at the time you generate a document	To help detect and prevent fraudulent or automated abuse of the paid services
Basic usage data (pages visited, general location, device/browser type) via Google Analytics	To understand how the site is used and improve it

We do not require an account, and we do not ask for or knowingly collect sensitive personal information (e.g. health data, government IDs) — please avoid including any personal data about yourself or others in the topic, instructions, or uploaded files beyond what's needed for your academic work.

3. How we use your information

To generate the structured research draft, chapter, compressed article, manuscript review or response, or lecture and assessment material you requested
To search for and verify real academic references via Semantic Scholar and OpenAlex, including checking that the references in a manuscript you upload to RAGReviewer exist
To perform plagiarism screening via Copyscape (where purchased)
To process your payment and deliver your purchased document, including emailing you a link to view and download it
To detect and prevent abuse of the service, including fraudulent or automated payment activity
To understand aggregate site traffic and usage patterns

We do not sell your information, and we do not use what you submit to train our own models.

4. Third parties we share data with

To generate your draft, the details you submit (including, where you use them, your uploaded project or manuscript text, your reviewers' comments, and your course details) are sent to OpenAI's API for processing. We use more than one OpenAI model, and all of them receive your details in the same way. OpenAI's handling of that data is governed by OpenAI's own Privacy Policy, which we encourage you to review.

To find real references, your topic (and, in RAGReviewer, the titles and details of the references in your manuscript) is sent as a search query to Semantic Scholar and OpenAlex. See Semantic Scholar's Privacy Policy and OpenAlex's Privacy Policy.

To process payment, your email address and order amount are shared with our payment processors, Paystack and/or Flutterwave. Your card, bank, or mobile money details are entered directly on their own secure checkout pages and never pass through or get stored on our servers. See Paystack's Privacy Policy and Flutterwave's Privacy Policy.

If you purchase a plagiarism screening report, the plain text of your generated document is sent to Copyscape for scanning. See Copyscape's Privacy Policy.

Once your payment is confirmed, we use Resend to email you a link to your document. For RAGReviewer and RAGLectureKits, which take a few minutes or longer to build, we send a second email when your work is ready. See Resend's Privacy Policy.

Before generating a document, we use Cloudflare Turnstile to confirm you're a real visitor rather than an automated script; this involves your browser exchanging some technical data with Cloudflare. See Cloudflare's Privacy Policy.

We use Google Analytics to measure site traffic, which sets cookies in your browser. See Google's Privacy Policy for how they handle that data.

5. Data retention

When you purchase a document, we store your topic/input details, author information, email address, generated document, payment status, and the IP address used to generate it, in a secure database. This lets us email you your document, let you re-access it via your confirmation link, respond to support requests, and investigate fraudulent activity. If you generate a preview but never complete payment, that unpaid draft is also stored in the same way, primarily so we can review it if fraud or abuse is suspected. (OpenAI, our payment processors, and our other service providers listed in Section 4 may separately retain request data briefly per their own policies, for abuse-monitoring or processing purposes, apart from what we store.)

Unpaid orders. Anything you save but do not pay for (an unpaid draft, an uploaded manuscript, a course plan or a test plan) is deleted automatically after about three days. RAGReviewer and RAGLectureKits do not use AI on your material until you have paid.
RAGProjects and RAGDissertation. Paid chapters are deleted automatically 365 days after payment.
RAGReviewer. Your uploaded manuscript and the reviewers' comments are deleted from the order as soon as your report or response pack has been built. The report, response letter and corrected manuscript we made for you are kept so you can open them again.
RAGLectureKits. Your course details, lecture notes, slides, tests, examinations and marking schemes are kept for 30 days after they are generated, so you can re-open and download them, and are then deleted automatically. Please download everything you need within that time. You can also ask us to delete them sooner.
Private access. We have no accounts. RAGReviewer and RAGLectureKits orders are opened with a private key that your browser holds, and if you use another device or browser you confirm the email address you paid with. Your documents are not shown to anyone who only has the order number or link.

6. Cookies

We use cookies solely for Google Analytics, to understand aggregate traffic to the site. We don't use advertising or tracking cookies. You can disable cookies in your browser settings; the tools will still function without them.

Some of our tools also save your order number, private access key and work in progress in your browser's local storage, so you can come back to your work. That information stays on your own device and is not an advertising or tracking cookie. Clearing your browser data removes it; you can then reopen a paid order with the email address you paid with.

7. Your rights and choices

You can ask us to send you a copy of the order data we hold about you, correct inaccurate details, or delete your stored documents and personal information, by emailing support@ragscholar.app from the email address associated with your order. Note that deleting your order will also remove your ability to re-access that document via your confirmation email link, and we may need to retain minimal transaction records where required for payment/fraud-prevention or legal purposes even after a deletion request.

8. Children's privacy

Our platform is intended for students, researchers, and academics generally, and is not directed at children under 13. We don't knowingly collect information from children under 13.

9. Changes to this policy

If we change how we handle data, we'll update this page and the "Last updated" date above.

10. Contact

Questions about this Privacy Policy? Email support@ragscholar.app or visit our Contact page.